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Terms & Conditions

These are the terms on which we accept work and on which you use this website. They are written to be read, not to be skimmed past — the sections on fees, your responsibilities and liability matter most.

Last updated 19 August 2026

1. Acceptance of these terms

These Terms & Conditions govern your use of taxstation.co.in and every professional engagement you enter into with Tax Station (“we”, “us”, “our”). By using this website, requesting a quotation or engaging us for any service, you agree to be bound by them.

They should be read together with our Privacy Policy, Refund & Cancellation Policy and Disclaimer, all of which form part of the agreement between us.

2. Nature of our services

We provide professional assistance with taxation, corporate compliance, accounting, registration and business finance matters, as described on the service pages of this site. Our role is to prepare and submit filings, applications and documents on your behalf, and to advise you on the compliance position arising from the information you give us.

We are an intermediary between you and the relevant government department. We do not control and cannot guarantee the outcome of any application, the grant of any registration, licence, approval, refund, loan or subsidy, or the time any authority takes to act.

Nothing on this website is legal advice, investment advice or a solicitation. Content on this site is general in nature and should not be acted on without advice specific to your facts. We are a professional services firm, not a law firm — see section 9 for what that means for drafting engagements.

3. How an engagement begins

  • Prices published on this website are an invitation to enquire, not a binding offer. They are indicative and may be revised.
  • An engagement begins only when we have confirmed the scope and fee to you in writing and you have accepted it and made the agreed payment.
  • The scope of work is limited to what that written confirmation describes. Anything outside it — additional years, additional entities, revised returns, representation in proceedings, appeals — is a separate engagement and is quoted separately.
  • We may decline any engagement, or withdraw from one, where there is a conflict of interest, where the information supplied is incomplete or appears incorrect, or where we are asked to do something we consider improper.

4. Fees, government charges and taxes

  • The fee shown for a service is our professional fee for the scope described on that page.
  • Government fees, statutory charges, stamp duty, portal charges, certification charges and third-party costs are not included unless expressly stated. They vary by state, by authorised capital and by case, and are payable at actuals.
  • Goods and Services Tax is charged in addition to the professional fee at the rate in force, unless the quoted amount is stated to be inclusive.
  • Where a fee is shown as “on request”, the engagement is quoted individually because the work genuinely varies with the size and complexity of the matter.
  • If the facts turn out to be materially different from what was disclosed when we quoted, we will tell you before continuing and give you a revised quotation. You may choose not to proceed.

5. Payment terms

  • Professional fees are payable in advance unless we agree otherwise in writing.
  • Government fees and statutory charges are payable before we make the corresponding submission. We do not fund statutory payments on your behalf.
  • Payments must be made only to the bank account named on our invoice. We will never ask you to pay into a personal account, and we are not responsible for payments made to any account not stated on an invoice issued by us.
  • Where an engagement is delivered in stages, we may invoice for completed stages as the work progresses.
  • We may suspend work on any matter where an undisputed invoice remains unpaid, after giving you notice.

6. Your responsibilities

The quality and timeliness of our work depends almost entirely on what you give us. You agree that:

  • All information, documents and explanations you provide are true, complete, accurate and not misleading.
  • You will provide documents in the format requested and within the time we specify, and will respond promptly to queries.
  • You will tell us immediately of any change in facts, and of any notice, summons or communication you receive from a department relating to a matter we are handling.
  • Responsibility for the contents of any return, application or statement filed remains with you. We prepare and file on the basis of what you give us; we do not audit or independently verify it unless the engagement is expressly an audit or verification engagement.
  • You will retain your own copies of all documents and records you are required by law to keep.
  • You will not ask us to make any false, incomplete or misleading submission to any authority. We will decline, and we may terminate the engagement.

7. Timelines and government processing

Any timeline we give is an estimate based on normal departmental processing and assumes we receive complete documents. It is not a guarantee.

We are not responsible for delays caused by government portals being unavailable, by departmental backlogs, by queries or objections raised by an officer, by changes in law or procedure, or by delay on your part in providing documents, payments or verification.

Where a statutory due date is at risk because documents have not reached us in time, we will tell you. Interest, late fees and penalties arising from such a delay are your liability.

8. Portal credentials and authorisations

For many filings you will need to share portal credentials, appoint us as an authorised representative, or complete an OTP or Digital Signature based verification. Where you do:

  • We use those credentials only to carry out the work you have engaged us for.
  • You remain responsible for the security of your own Digital Signature Certificate and for any use made of it.
  • You should change portal passwords once an engagement is complete if you wish to revoke our access.

9. Legal drafting engagements

Where we draft an agreement, policy or other document for you, the following applies in addition to everything above.

  • We are not a law firm and we do not practise litigation. We draft commercial documents and advise on the compliance and tax consequences of a transaction. We do not appear before courts, and we do not hold ourselves out as advocates.
  • A drafting engagement covers the document described in the scope, one round of revisions after your review, and reasonable clarification. Negotiation with the other side, repeated redrafting or a second counterparty is a separate engagement.
  • The document is prepared on the facts and commercial terms you give us. We do not verify them, and a document drafted on incomplete facts will not protect you.
  • Stamp duty, notarisation, registration and franking are your responsibility and are paid at actuals. Rates differ by state and by instrument.
  • Where a matter requires representation before a court or tribunal, or an opinion that only an advocate should give, we will tell you and help you engage appropriate counsel.

10. Intellectual property engagements

  • A trademark, copyright or patent filing is an application. Registration is granted by the Registrar or the Controller, and we cannot guarantee it.
  • A pre-filing search reduces risk but does not eliminate it. The Registrar applies their own judgement on similarity and distinctiveness, and a clean search is not a promise that no objection will be raised.
  • Government fees are charged per class, per applicant and per form, and are payable at actuals over our professional fee.
  • Replying to an examination report, defending an opposition, and attending hearings are separate engagements from the original filing, quoted when they arise.
  • Deadlines in IP matters are strict and often non-extendable. Where we need instructions or documents from you to meet one, we are not responsible for a lapse caused by delay on your side after we have asked.

11. Payroll and statutory deposits

  • We compute and prepare payroll and the associated statutory filings from the attendance, salary and employee data you provide. We do not independently verify that data.
  • Statutory deposits are made from your funds. We do not fund PF, ESI, professional tax or TDS on your behalf. Where funds are not made available by the due date, the resulting interest, damages and penalty are your liability.
  • You remain the employer for all purposes. Employment decisions, terminations and disputes are yours, and we do not act as an employer of record.
  • Personal data of your employees that you share with us is processed only to run the payroll and make the filings, and is handled as described in our Privacy Policy.

12. Communication

We communicate over telephone, email and WhatsApp. You consent to our contacting you through these channels in relation to your matter, including reminders about statutory due dates. Email and WhatsApp are not fully secure; you accept the ordinary risks of communicating through them.

Instructions are acted on when received in writing from you or from a person you have identified to us as authorised to instruct on your behalf.

13. Our intellectual property

The design, text, layout, iconography, logo and code of this website belong to us and are protected by law. You may view and print pages for your own reference. You may not reproduce, republish or use them commercially, or use our name or mark, without our written permission.

Working papers, templates, models and checklists we create remain ours. Deliverables prepared specifically for you — returns, reports, financial statements, project reports — are yours to use for the purpose for which they were prepared, once our fees have been paid.

14. Limitation of liability

  • Our total liability arising out of or in connection with any engagement, whether in contract, tort or otherwise, is limited to the professional fee actually paid to us for that engagement.
  • We are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, business, goodwill or anticipated savings.
  • We are not liable for any liability, interest, penalty or prosecution arising from information you gave us that was incorrect, incomplete or withheld.
  • We are not liable for the rejection of an application, the refusal of a registration or approval, the disallowance of a claim, or the decision of any authority or lender.
  • Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or wilful misconduct.

15. Indemnity

You agree to indemnify and hold us harmless against any claim, demand, penalty, interest, cost or expense arising from information or documents supplied by you that were false, incomplete or misleading, from your breach of these terms, or from your failure to comply with a legal obligation that was not part of our engagement.

16. Suspension and termination

Either of us may end an engagement by written notice. On termination:

  • Fees for work completed up to that date, and costs already incurred, remain payable.
  • Government fees and statutory charges already paid to an authority are not recoverable from us.
  • We will hand over documents belonging to you, subject to payment of any outstanding undisputed fees.

We may terminate immediately where there is a conflict of interest, where fees remain unpaid after notice, or where continuing would require us to act improperly.

17. Circumstances beyond our control

We are not liable for any failure or delay caused by events beyond our reasonable control, including government portal outages, changes in law or procedure, natural disasters, civil disturbance, epidemic, strike, power failure or failure of telecommunications or internet infrastructure.

18. Governing law and jurisdiction

These terms are governed by the laws of India. The courts at Indore, Madhya Pradesh have exclusive jurisdiction over any dispute arising out of them.

Before commencing proceedings, both of us will attempt in good faith to resolve the dispute by discussion. Please raise any concern first with us at info@nam.co.in so that we have a chance to put it right.

19. Changes to these terms

We may amend these terms from time to time. The version published on this page at the time you engage us governs that engagement. Continued use of this website after a change means you accept the revised terms.

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